Get in touch
Have questions about Tektii? We'd love to hear from you.
Email us
Whether you have questions about the platform, want to share feedback, or are interested in partnerships, drop us a line.
support@tektii.comResponse times
General questions
1-2 business days
Technical support
Within 24 hours
Sales/Enterprise
Within 1 business day
Frequently asked questions
What should I include in my inquiry?
Please include a clear description of your question or issue, any relevant context (e.g., your account type, what you were trying to do), and screenshots if applicable. The more detail you provide, the faster we can help.
What's the best way to report a bug?
Email us with steps to reproduce the issue, what you expected to happen, and what actually happened. Include your browser/OS information and any error messages you see. Screenshots or screen recordings are very helpful.
How do I request a feature?
We love hearing feature ideas! Send us an email describing what you'd like to see and how it would help your trading workflow. We review all feature requests and prioritize based on user demand.
Can I schedule a demo or call?
For enterprise inquiries or partnership discussions, we offer scheduled calls. Reach out via email and we will coordinate a time that works.
DocumentationComing soon
Guides, API reference, and getting started
For technical support with the platform, visit our support page.